STEPPING UP TO MANAGEMENT

Ready with the Right Management Skills

Eight topics cover key aspects of a manager’s role. The program’s content, tools and resources help new managers avoid common mistakes and pitfalls; and let them apply proven concepts and techniques immediately on the job.

New managers can self-pace completion of each module. Topics include:

Understanding Your New Role: Clarifies management misconceptions, maps out transition, and uncovers common mistakes made by new managers.

Working Through Others: How to manage relationships, develop a management style, and build employee relationships and support based on trust.

Managing Performance: Understanding the importance of helping employees grow and develop their skills, setting objectives, delegating effectively, and coaching direct reports.

Organizing Resources, Time & Meetings: How to handle administrative responsibilities efficiently, hold meetings effectively, and manage time.

Managing a Group: Ways to create a high-performance team, establish clear processes, clarify communication standards, develop group norms and culture, and determine team performance measures.

Supporting Your Boss & Organization: Insights on how to better understand and support your boss’ agenda, foster an atmosphere of partnership, agree on unit and individual performance goals, and align those goals with the company’s objectives.

Networking with Colleagues: Importance of cultivating relationships with people inside and outside your organization, and developing influence strategies to build and strengthen a network.

Evolving as a Manager: Review the transition into management, evaluate one’s role as a manager and leader, reflect on relationships to others, and create a continuous learning path.