Keeping the Focus on the End Goal
Productive Business Dialogue provides real-life situations where managers must craft clear, effective communications. The course’s tools and interactive practice scenarios immerse managers in ways to efficiently process a glut of information, make fast decisions, and work productively with others to accomplish organizational goals.
Managers will learn how to:
- Understand the need to be curious about how people reach conclusions.
- Explore the Ladder of Inference model and how it affects thinking.
- Apply the LOI model to distinguish between fact and inference.
- Pose more productive questions.
- Formulate and communicate reasoning more effectively.
- Improve interactions with direct reports, peers and supervisors.
- Enhance cooperation and collaboration among work groups, departments, and the executive team.