Our Commitment to Privacy
Your privacy is important to us. This notice will explain our privacy practices in the online learning system at Harvard Business Publishing (HBP), such as the data we collect, what we do with the data, and the options you have regarding your personal data. Questions regarding this statement should be directed to custserv@hbsp.harvard.edu.
What We Collect
In order to register an account on the online learning site, we must collect the following information:
- First name and last name
- Email address
- Organization ID
This data is necessary for identifying users on the learning management system. The Organization ID is a unique identifier that should have been provided to you by your organization.
In addition, corporate customer organizations may request that we collect additional information, such as:
- Work location
- Employee ID
- Department
- Position
- Rank
The specifics of such data are dependent upon your organization. Contact your organization’s administrator for details.
In some cases, this personal information is obscured to all administrators associated with HBP who support the operation of the online learning system using an encryption scheme known and managed by your organization.
While using the system, we also keep track of the courses you have taken, when you started them, when you finished them, and your score, if any.
In addition, we track your current progress through a course in a cookie file in your browser.
How We Use the Information
The data we collect are necessary for the operation of this online learning system or the generation of learning status reports for your organization. This data will not be shared with anyone outside those in your organization responsible for administrating your learning.
We use your first and last name, email address, and organization ID to register your account on the learning system.
Depending on what your organization requests, we use a combination of all your data to generate learning reports for your organization’s administrator. This means your progress (in terms of courses taken and finished) may be monitored by your organization or school.
Your current progress through a course allows us to load the course from where you left off. This information is stored in your browser via a file called a cookie. Though you can clear this information by clearing the cookies on your browser, please note that some types of just-in-time materials post this information directly to the learning management system database.
Security of Your Information
We have put in place appropriate technical and organizational processes to prevent unauthorized access or modification of your personal data and to ensure correct usage of your information.
In addition, authorized external accesses to your information, such as those done by your organization’s or school’s administrator, will be logged. We can provide a record of such accesses upon your request.
Although unlikely, in case the security of your personal data is compromised, we will notify in compliance with the Massachusetts Security Breach Act.
How You Can Access Your Information
You can access your personally identifiable information by logging into the online learning system and selecting the “My Account” option in the header.
To correct an error in your personal information contacti us :
1-800-988-0886 (Outside the US and Canada 617-783-7500)
custserv@hbsp.harvard.edu
For security, we will verify your identity before allowing you to access or modify your information.
How to Contact Us
If you have any questions regarding our privacy policy, please contact us
1-800-988-0886 (Outside the US and Canada 617-783-7500)
custserv@hbsp.harvard.edu
Changes to This Statement
HBP may change this statement from time to time; when updates are made, the privacy policy version date (located at the footer) will also be updated to reflect that a revision occurred. We encourage you to periodically reread this policy to determine whether recent changes may affect you. This statement describes the practices and procedures that we follow and intend to keep following. It is not a legally binding contract and does not create any contractual or other legal rights in or on behalf of any party.
Last updated: August 25, 2008